25 October 2007

Customized Orders

I gladly accept commissions and customized orders using my consultation design service. I will provide a free consultation with you via email or telephone for the design of your custom floral package. During the consultation we will discuss the size and type of flowers you wish to have in your custom package. This may include sending you photos of flowers we have made in the past and photos of beads to select the colors. We may be able to provide a rough indication of the price of the custom package as well, but any amounts discussed at this point are subject to change once the full crafting process begins.

How to Order
If you are interested in placing an order after our initial consultation, a non-refundable deposit fee of $50 will be required to begin the crafting process. For orders under $50, the total amount of the item(s) will be the deposit. Once we have designed the items of your custom package, I will be happy to create it.

The Crafting Process
I will begin crafting your order once your deposit has been processed. During the crafting process, I will send you photos of the arrangement, bouquet, wreath, etc. before the final assembly has taken place. You are free to request small alterations at any time; however, major alterations (i.e. change in color, type or size of flowers or beads) will require an additional fee. If you are satisfied with your finished custom package and would like to finalize your order, your remaining balance will be due prior to delivery.

If you are not satisfied with your finished custom package, you are not obligated to purchase it. You can simply cancel your order (but you will lose your deposit) or you can request small alterations. I reserve the right to refuse to accept alterations that are deemed too major. All custom orders and special request sales are final.

If you have any questions, comments or concerns, please feel free to contact me.


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